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Subscription Policy

Effective date: 2026-01-01 · Last updated: 2026-08-23

Thank you for subscribing to Decluttr AI. This Subscription Policy explains how our subscription service works, including billing, automatic renewals, cancellation, and refunds. By subscribing, you agree to the terms outlined below. This Subscription Policy supplements, and should be read together with, our Terms & Conditions and Privacy Policy.

1. Subscription service

The Decluttr AI mobile application (the "App") is provided by Visatech S.R.L., a company incorporated under the laws of Italy with registered office at Via del Lauro 9, Milan, Italy, 20121 ("Visatech", "we", "us"). The App is offered on a recurring subscription basis under the paid "Pro" tier. By subscribing, you gain access to the premium features available under your selected plan. Use of the Free tier does not require a subscription.

2. Subscription plans

Decluttr AI Pro is available through two purchase channels, and the price and offer depend on where you subscribe. The available plans, pricing, billing frequency, and any introductory offer are always displayed before you complete your purchase. Prices are listed in US dollars and may vary depending on your region, applicable taxes, or payment method.

In the app (Apple App Store & Google Play)

  • Pro Weekly: US$14.99 per week, with a 3-day free trial for new subscribers.
  • Pro Annual (12-month plan): available two ways — US$149.99 billed once per year, or US$15.99 per month billed across a 12-month commitment. Both options include a 3-day free trial for new subscribers.

The price and plan shown by the Apple App Store or Google Play at the moment of purchase is the authoritative price you will be charged. Where an introductory free trial is not available in your region, the App will disclose this before purchase.

On our website (billed via Stripe)

When you subscribe through one of our web pages, your subscription is sold and billed directly by us through our payment processor, Stripe — not by Apple or Google:

  • Pro Monthly (web): an introductory price of US$4.99 for the first 7 days, then US$49.99 per month thereafter.

The price shown at checkout on our website is the authoritative price you will be charged. Web subscriptions are billed to the payment method you provide at checkout.

3. Automatic renewal

All Pro plans are recurring subscriptions that renew automatically until cancelled.

In-app subscriptions (App Store / Google Play). Unless cancelled at least 24 hours before the end of the current billing period, your subscription automatically renews at the applicable fee, charged to your Apple ID or Google Play account. The Weekly plan renews every week. The 12-month plan renews at the end of each 12-month term; if you chose the monthly-billed option, the US$15.99 fee is charged each month across the 12-month commitment. By subscribing, you authorize this recurring charge through the relevant app store.

Web subscriptions (Stripe). After the 7-day introductory-price period ends, your subscription automatically renews each month at US$49.99 per month, charged to the payment method on file with Stripe, until you cancel.

4. Billing

In-app. Subscription charges are billed in advance at the start of each billing cycle through the Apple App Store or Google Play, using the payment method on file with your Apple ID or Google Play account.

Web. Subscriptions purchased on our website are billed by us through Stripe, using the card or payment method you provide at checkout. We do not store your full card details; payment information is handled by Stripe under its own security standards.

If a payment cannot be processed, your access to Pro features may be suspended or terminated until payment is successfully completed.

5. Cancellation

You may cancel your subscription at any time. Cancellation stops future renewals; you will continue to have access to Pro until the end of your current paid subscription period, unless otherwise required by law. Where you cancel depends on where you subscribed:

If you need help cancelling, write to support@decluttrai.com.

6. Refund policy

In-app purchases are processed by Apple or Google, and refund requests are handled by them under their respective policies:

Website purchases are processed by us through Stripe. To request a refund for a subscription purchased on our website, contact support@decluttrai.com. Subscription fees are generally non-refundable once charged, except where required by applicable law or expressly stated otherwise.

EU 14-day right of withdrawal. By starting any paid subscription, or by activating an introductory offer (including a 3-day free trial or the 7-day introductory-price period), you expressly consent to the immediate execution of the contract and acknowledge that the 14-day right of withdrawal for digital content under the Italian Consumer Code (Legislative Decree 206/2005, implementing Directive 2011/83/EU) is forfeited. You may still cancel the next renewal at any time as described in Section 5.

If you believe you have been charged in error, please contact support@decluttrai.com for assistance.

7. Changes to subscription fees

We reserve the right to modify subscription prices from time to time. Any change will take effect upon your next renewal, where permitted by applicable law. Where required, you will be notified in advance — for in-app subscriptions, and where the app store requires it, you will be asked to confirm the new price before it applies; for web subscriptions, we will notify you by email before the change takes effect.

8. Service availability

We strive to maintain uninterrupted access to our services. However, we do not guarantee that the service will always be available or free from interruptions due to maintenance, technical issues, or circumstances beyond our control.

9. Changes to this Subscription Policy

We may update this Subscription Policy periodically. The latest version will always be published on our website and within the mobile application with the updated effective date. Material changes will be announced as described in our Terms & Conditions.

10. Contact us

If you have any questions regarding your subscription, billing, or cancellation, please contact us at:

Visatech S.R.L.
Via del Lauro 9, Milan, Italy, 20121
Registration No: MI - 2631753
VAT: IT 11929140967
support@decluttrai.com

We will make reasonable efforts to respond to your inquiry as promptly as possible.